Before, during and after a flood
Table of contents
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Before a flood
Check if your property is at risk from flooding
- Use our flood maps to find out the level of flood risk in your area.
Check you are flood-insured
- Make sure your insurance policy includes adequate coverage for the effects of flooding. FloodRE [LINK] offers affordable insurance to homes identified as at risk of flooding.
Create a flood kit or flood plan for your home and/or business
- A flood kit should contain items like a torch, forst aid kit, prescription medicines, warm and waterprof shoes and clothing, rubber gloves, bottled water and snacks, essential pet and children supplies, insurance details and passport details, portable wind up radio and a list of important contact numbers. Put the kit in a box and store this high up;
- If you're a business, your flood plan should include staff contact lists, location map for key items, checklist of procedures and a copy of your insurance. Make sure staff are aware of what to do if flooding impacts the business or their travel.
Know your utilities
- Familiarise yourself with the location of your gas, electricity and water supplies and how to quickly shut them off in an emergency.
Consider flood protection measures
- Preventing the impacts of flooding is better than recovering from the effects of flooding.
When flooding is forecast
Stay up to date
- Stay up to date with the latest flooding information;
- Keep your mobile phone fully charged.
Protect your belongings, property and pets
- Move your vehicle out of the flood risk area;
- Move important documents and valuable items to a safe place;
- Make sure all flood protection products are in place and working correctly;
- Move pets and animals to a safe place and ensure they have enough food and water.
Check in on people
- Check on your local community and make sure they are aware and prepared;
- If you're a business, keep staff, customers and suppliers informed and consider impacts to transport plans.
During a flood
Stay up to date
- Check your Floodline for the latest situation;
- Make sure your mobile phone is fully charged.
Protect your belongings, property and pets
- Move your vehicle out of the flood risk area;
- Move important documents and valuable items to a safe place;
- Shut off gas, electricity and water supplies;
- Make sure all flood protection products are in place and working correctly;
- Move pets and animals to a safe place and ensure they have enough food and water;
- Do not use any electrical appliances;
- If you're a business, let staff, customers and suppliers know not to travel into the flood area.
Avoid flood water
- Do not walk, drive or swim through flood water;
- Do not have any form of direct contact with flood water - it could be contaminated.
Get yourself to safety
- Do not stay on lower ground. Move to higher ground and wait for the emergency services to find you;
- Do not obstruct the emergency services. Follow their advice and instructions as they are responsible, along with the local authority, for co-ordinating relief measures.
After a flood
Flood waters can be contaminated with harmful bacteria so wear appropriate clothing and protection.
Contact your insurance company
When safe to do so assess any damage caused by the flooding, gathering evidence such as photos, assets or stock if you are a business. Do not discard any property until instructed by your insurer.
Become flood resilient
Consider extra protection to become more flood resilient as you make repairs.
Seek support
- Contact The Scottish Flood Forum for support and advice on how to recover from flooding;
- People impacted by flooding often undergo feelings of stress and traumatic loss so be aware of your overall wellbeing and that of others impacted by flooding. If you're a business, consider the impact on staff wellbeing.